Heart & Soul Winter Fest

HeArt & SOUL Winter Fest

Massanutten is excited to host the second annual HeArt & SOUL Winter Fest weekend on January 9 - 13, 2025! This weekend event is perfect for the experienced outdoor adventurous to the person who wants to look fly and enjoy a cocktail by the fire! All generations are invited so grab your parents, grandparents, aunties, uncles, and the kids; there will be something for every age group to enjoy!

Book your lodging now and SAVE 15% OFF your stay in any available condo.

Book This Package Online

Heart & Soul WeekendVirginia is for LoversVRLTAMassanutten Resort Logo

Weekend Schedule

Share Your HeArt & SOUL Experience!!
Don't forget to share & tag @massresort in your weekend social posts & stories. Be sure to get a photo at the LOVEwork letters at the Thursday Wine Tasting Welcome Event! #HeartSoulWinterFest #LoveVA #massresort #massanutten


Thursday, January 9, 2025

2 - 5 PM | Check-in | Location: North Lobby

6 - 8 PM | Wine Tasting Kick Off (Age 21+ only)
Featuring DJ Cam | Location: This event has been moved to Elevations Lounge due to cold temperatures | 21 & up only with valid ID | Cost: $18 per person
Buy Tickets Here

7 - 10 PM | Welcome Social (Age 21+ only)
At Elevations Lounge | 21 & up only with valid ID | FREE
Featuring a Hmble Hstle Clothing Pop Up Shop,live entertainment & karaoke!

 

Friday, January 10, 2025

Choose from Resort activities such as Indoor WaterPark, skiing/snowboarding, ice skating, Perfect Break, and more!*

9 - 9:45 AM | Rise + Restore with The Well Collective Yoga | At Massanutten Fitness & Rec Club | FREE for HeArt & SOUL guests! | Begin the weekend with a soulful flow that seamlessly blends intention, movement, breath, relaxation and music to uplift your energy, restore your body and prepare your mind for the fellowship and winter festivities of the weekend. The class is beginner friendly, and all experiences are welcome to join in. Bring your own mat; there will be some mats available.

10 AM | Mindful Walk | At Mountain Greens Golf Course | FREE

5 - 6:30 PM | Snow Tubing Party | At the Family Adventure Park | Advance purchase required. Book tickets here.

7 - 10 PM | Karaoke | At Splash's Bar & Grill | FREE

8 PM - 1 AM | Live at the Lodge Party (Age 21+ only)
At Elevations Lounge | 21 & up only with valid ID | DJ starts at 8 pm | FREE for HeArt & SOUL guests!
Featuring DJ Ryvon & Shake the Room!

 

Saturday, January 11, 2025

Choose from Resort activities such as Indoor WaterPark, Skiing/Snowboarding, ice skating, Perfect Break, and more!*

8 AM - 2 PM | Wellness Activities | At Massanutten Fitness & Rec Club | Visit MFRC for indoor swimming, indoor basketball & racquetball courts, weight/fitness room, and scheduled classes. View the class schedule and book online here.

10 AM | Mindful Walk | At Mountain Greens Golf Course | FREE

9 AM - 1 PM | HeArt & SOUL Brunch
At Campfire Grill | View the menu here. | Cost: $29 per person | Book online through January 9
Buy Tickets Here

7 - 10 PM | The HeArt & SOUL Experience: Laughter, Music & Good Company (Age 21+ only)
At Massanutten Conference Center | 21 & up only with valid ID | This event is SOLD OUT. Tickets will NOT be available at the door. Featuring Comedy by Antoine Scott and music from DJ Lonnie B plus enjoy heavy hors d’oeuvres, beer & wine!

8 PM - 1 AM | Live at the Lodge Party (Age 21+ only)
At Elevations Lounge | 21 & up only with valid ID | DJ starts at 8 pm | FREE for HeArt & SOUL guests!
Featuring DJ Ryvon & Shake the Room!

Prearrival Info

  • Check-In Time: Please see your lodging confirmation email for this info.
  • Check-In Location: North Lobby | Located in the Woodstone Building at 1822 Resort Dr. Massanutten, VA 22840
  • After checking in at the North Lobby, be sure to attend the Welcome Social at Elevations Lounge on Thursday from 7 - 10 PM for HeArt & SOUL info.
  • Depending on your reservation type, you will either have your confirmation via email or you will be receiving a wristband. Make sure you have access to those throughout the weekend.
  • Heart & Soul and Virginia Tourism Corporation staff will be available to guide you throughout the weekend. Make sure to stop by and see us at the Welcome Social at Elevations Lounge on Thursday from 7 - 10 PM.
  • Check-Out Time: 10:00 AM
  • The Wine Tasting Welcome Event on Thursday is an outdoor event. Please dress for the cold winter weather! Forecasted temps are between 20 - 30 degrees.
  • Winter weather has arrived! View the weather forecast for Massanutten, VA here. View our winter snow sports packing list here.
  • Resort Smoking Policy: All of our accommodations are smoke free. Smoking is strictly prohibited. A $250 fee will be charged to those who violate this policy. Smoking is allowed on the patio. You must close patio door when smoking outside. Please properly dispose of your cigarettes and cigars.
  • Service Animals: "Service Animals” as defined by the Americans with Disabilities Act (ADA) are accommodated at the Resort. ADA service animals are dogs or miniature horses that are “individually trained to do work or perform a task for a person with a disability.” Service animals are working animals, not pets. “The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.” - www.ada.gov. Service animals may be identified at check-in. Questions regarding service animals, pets, and boarding options may be directed to 540.289.4904 option 2. If you are not sure if you have a service animal, please call this number prior to your visit.
  • Emotional Support Animals: Animals whose sole function is to provide emotional support or comfort do not qualify as “Service Animals” under the ADA and are not permitted (unless approved under our “Pet Policy” described in these Rules). Questions regarding service animals, pets and boarding options may be directed to 540.289.4904 option 2.
  • Pet Policy: Under the Resort “Pet Policy”, you must obtain approval in advance to bring your dog to a designated dog-friendly condo unit. No other animals are allowed. No dog shall be allowed in lodging accommodations unless approved prior to check-in. The Pet Policy is linked here and you can request approval here. A nonrefundable charge of up to $500 per day may be assessed by the Association to clean, repair, treat (for fleas or other pests), and restore a unit and common areas if a non-approved pet is identified in any unit or in the Resort.
  • For accessibility requests, please contact the Rentals Department at 540.289.4952.
  • For a list of Massanutten Resort Rules & Regulations, please view rules & regulations page.
  • All condo rentals require a two night minimum stay. All rental accommodations are subject to a daily Resort Use Fee.
  • Reservations and check-ins cannot be made by or for persons under 21 years of age. Only persons listed on the reservation may check in to the condo.
  • Rent must be paid in full at the time of check-in.
  • Front Desk/Check-In Information: Please call our main switchboard at 540.289.9441 or email frontdesk@massresort.com your questions.
 

Payment Info

  • Rent must be paid in full at the time of check-in.
  • If you cancel your reservation within 7 days of your scheduled arrival date you will be refunded the lodging total minus a $75 per room cancellation fee.
  • If you do not show for your reservation on the scheduled day of check-in you will forfeit the remainder of your reservation.
  • No refunds are given for early departures, no-shows, or unused package items. Repeat cancellations or no-shows are subject to additional terms.
 

Check-In

Rent must be paid in full at the time of check-in.

  • Check-In Time: Starting @ 3:00 PM
  • Check-In Location: North Lobby
    Located in the Woodstone Building at 1822 Resort Dr. Massanutten, VA 22840

Please note your printed check-in time on your reservation confirmation. Due to high seasonal occupancy, if you arrive before the printed check-in time, there is no guarantee that your room will be ready. We aim to provide clean and comfortable accommodations to all of our guests and we cannot wait to welcome you to Massanutten Resort. Arriving late? Click here.

 

Check-Out

  • Check-out is promptly at 10 am. Please vacate your unit before 10 am to avoid a late fee.
  • Express check-out is now available if you do not wish to do so at the Front Desk, or if you would like to check-out early. Just before you close the door, please text “Check Out” to 888.984.4342. Shortly after you will receive a confirmation text message stating your reservation is complete. Please place your keys on the counter.
  • Guests may also drop your keys at the express check-out boxes located at the General Store, The Market at Massanutten Station, in the North Lobby, or the South Lobby.
  • Guests staying at Regal Vistas must return your keys to the drop box and leave the garage door remote in the garage on the hook.
  • To view the condo departure checklist, download the pdf here.

 

Resort WiFi

  • Massanutten Resort offers complimentary WiFi internet access in most condos, hotels, and common areas! Massanutten Condo WiFi offers 40 mbps download & 10 mbps upload speeds on unlimited devices. Public WiFi internet access is also available at the Business Center at Massanutten Station.
  • Massanutten Resort is solely responsible for connectivity issues. Should you experience connectivity issues, please call maintenance at 540.289.4943 or resort ext 5304.

Resort Amenity Discounts

Perfect Break

Save $15 OFF a Topgolf Swing Suite session on 1.9.25 - 1.12.25 using online promo code: pbsoul2025. Cannot be combined with other discounts. Discount valid for Heart & Soul group guests only.

Buy Here

 
Ice Skating at The Rink

Save 20% OFF General Admission Rink Tickets on 1.9.25 - 1.13.25 using online promo code: HS2025RINK. Cannot be combined with other discounts. Discount valid for Heart & Soul group guests only.

Buy Here

 

Indoor WaterPark

Save 25% OFF General Admission Indoor WaterPark Tickets on 1.10.25 - 1.12.25 using online promo code: HS2025WPK. Cannot be combined with other discounts. Discount valid for Heart & Soul group guests only.

Buy Here

 

Ski & Snowboard

Save 25% OFF 4-hour & 8-hour slope-use tickets and equipment rentals on 1.10.25 - 1.12.25 using online promo code: 25OffSkiHS25. Cannot be combined with other discounts. Discount valid for Heart & Soul group guests only.

Buy Here

Live Music Line Up

Heart & Soul Winter Fest 2025 will feature the below live music!

DJ Cam

 

Wine Tasting Event featuring DJ Cam

“Cäm is a Charlottesville native that knows his way around the ones and twos with his bass driven grooves! From Top 40, Hip-Hop, EDM and Latin, Cäm's live edits prove why he's supported some of the top artists in the industry (i.e. B.o.B, The Chainsmokers, Waka Flaka Flame). It is safe to say no genre is off limits with his bag of tricks to have something for everyone on the dancefloor.”

 

 

Shake the Room

Live at the Lodge Parties featuring Shake the Room

Shake The Room delivers a supercharged mix of iconic hits from the 90s and 00s along with a sampling of classic party tracks . Our deep catalog contains an extensive variety of songs from the rock, pop & country genres which are delivered with a rock edge. Every performance is customized to fit the venue and connect with the crowd and our dynamic stage presence makes every STR show a one-of-a-kind experience!

 

 

DJ RayvonLive at the Lodge Parties featuring DJ Rayvon

I'm a mixshow DJ at Richmond's #1 urban radio station, 106.5 the beat. As a VCU graduate, I've built a great rapport with the community, and over the span of my 20+ year Djing career, built some lasting relationships with other community leaders & influencers - many of whom I would hope to see in attendance at this year's event. On a corporate level, I'm Capital One's lead entertainer in the DMV region, and have built lasting relationships with companies like T-mobile, Dillard's and iHeart Radio - I've even served as UVA's basketball team DJ for a season. Name the Virginia University & I've probably entertained there. I've literally traveled the world DJing - over 10 countries & territories, adding new layers to my skill set, fine tuning my ability to entertain all kinds of crowds.

Suggested Resort Activities

Massanutten Indoor WaterPark®

Get ready for non-stop thrills at the Massanutten Indoor WaterPark, always heated to 84° Fahrenheit. Children of all ages will delight in our water fortress, inflatable adventures, body slides, pools, lazy river floats, and hot tubs. If you want to take your aquatic experience to the next level, learn how to surf on our FlowRider® Endless Wave. No matter what adventure you choose, you’ll be sure to meet new friends along the way!

Book online link coming soon!

 

Woodstone Meadows Golf Course®

Hit the links at Woodstone Meadows Golf Course which is open year-round. The Woodstone Meadows Golf Course is situated at the base of the mountain. Its open and picturesque fairways are good for novice golfers, yet offer skill challenges for experts. Or, try FlingGolf, a new sport that combines golf and lacrosse, and has you whipping the ball down the fairway. For those who want to work on their game, the Driving Range is open daily and features 25 practice stalls and a grass hitting area. A short game practice area is also available, featuring a practice green, chipping area, and a sand bunker. Book online using the below widget.

Buy Here

 

Skiing & Snowboarding

At 2,922 ft. of elevation, Massanutten is home to a large variety of trails, a dedicated learner’s area, terrain parks, and night skiing. Skiers and riders who visit Massanutten will have access to 80 skiable acres, including 23 runs serviced by 7 lifts. 

Book online link coming soon!

 

Skiing & Snowboarding Lessons

Our world-class instructors will get you on the mountain faster and with more confidence - no matter if you’re a first-timer, second timer, or all-timer for that matter. Learn the basics of how to turn, stop, and use the lifts safely with our beginner group lessons. Or if individual attention is what you crave, take to the slopes with your own personal coach in a private lesson. 

Book online link coming soon!

 

Snow Tubing

Snow Tubing is pure, fresh-air fun that nearly everyone can enjoy! Bundle up for an adventure and get ready to break out the smiles and the laughter at Virginia's most popular snow tubing park. You can slide down one of our tubing lanes solo or link up with friends and enjoy the ride together when conditions allow. Our tubing hill features up to 16 lanes that are 900’ in length and offer a drop of 120 vertical feet.

Massanutten's Northern Light Tubing offers a new twist to everyone’s favorite wintertime activity! Every night, join us for a true, out-of-this-world experience as you zoom down our snow tubing hill to the glow of neon lights and pumping music.

 

Ice Skating

Enjoy some good old-fashioned ice-skating fun at our outdoor rink located outside of Massanutten Fitness & Rec Club. Future Olympians and novices alike will enjoy taking a spin around The Rink at Massanutten. Our 125-ton chiller and over 34,000 feet of tubing allows the Massanutten Fitness & Rec Club tennis court to be transformed into a frozen winter wonderland all winter long. 

Book online link coming soon!

 

Indoor Street Curling

Now’s your chance to join the fun! Try your hand at delivering some stones and before you know it you’ll be a pro with our new Indoo Street Curling Rink located at Massanutten Fitness & Rec Club. Whether it be a friendly game between family members or a competitive match among friends, Street Curling provides a unique opportunity to experience the thrill of the Olympic sport of curling. Book online using the below widget.

Buy Here

 

Massanutten Fitness & Rec Club

Massanutten Fitness & Rec Club features a fitness room, hot tub, children's pool, plus 25-meter heated indoor pool boasts a diving board, and offers lap swimming. Additional features include a game room, indoor basketball court, racquetball courts, and a MULTI-S.A.L.T. Booth®. Outside we offer sand volleyball, basketball, horseshoe pits, and even ice skating in the winter!

 

Woodstone Recreation Center

Woodstone Recreation Center features a heated indoor shallow-water activity pool, hot tub, co-ed steam and sauna rooms, locker rooms, game room, plus a fitness room with stair steppers, treadmills, bikes, ellipticals, nautilus stations, dumbbells, and more. Outside, you will find a lit tennis court, pickleball court, picnic area, basketball court, and children's playground.

 

Real Escapes VR & Escape Rooms

If you are looking for a new and exciting adventure to go on with your family or friends, look no further! Massanutten is now home to THREE completely immersive escape rooms plus Real Escapes' virtual reality!

NEW! Pharaoh’s Revenge Escape Room - In the hot sands of the Egyptian desert, work together to figure out the cause of a terrible sickness and help your team before it’s too late. In our Mayday Escape Room, work together and seal the doors before your vessel is claimed by the ocean, or search for a mysterious jewel in Zanzibar in our The Lost Jewel of Zanzibar Escape Room. Massanutten’s escape room concepts are sure to be an adventure like no other! Immerse yourself in another world at Real Escapes at multiple virtual reality stations and racing simulators.

Book online link coming soon!

 

Perfect Break

Perfect Break is our NEW cutting edge entertainment facility at Massanutten Resort. Featuring two Topgolf Swing Suites,12 game up e-sports computers, plus food and beverage options, there is something for everyone!

Book online link coming soon!

 

Activities

Massanutten Resort offers a vast variety of activities perfect for everyone to enjoy. Beyond the picturesque golf greens and budding foliage, our Activities team offers exciting events such as Virginia wine tastings, cooking demonstrations, a variety of arts and crafts workshops perfect for creating your personalized vacation!

Book online link coming soon!

 

The Spa at Massanutten

The Spa at Massanutten offers treatments for women, men, teens, and everyone in-between. And now, thanks to our brand new spa menu, you will now have more reasons to spoil yourself than ever before! Whether it is a relaxing massage, invigorating body treatment, luxurious facial, or a pampering nail service, our licensed professionals are here to exceed your every expectation. To receive the appointment time most convenient for you, we recommend booking at least 1-2 weeks in advance. To reserve your appointment, please call 540.289.4040.

 

Shopping

 

Parks & Playground
  • James E. Lambert Park at Woodstone
  • Hopkins Park - MPOA
  • Woodstone Meadows Recreation Center | Playground only (by the outdoor pool area)
  • Lions Centennial Community Park

 

Hiking

Massanutten’s Western Slope offers more than thirty miles of trails for the outdoor enthusiast. Trail maps are available at the Mountain Bike Center, Concierge Desk, and Family Adventure Park. A Resort Recreation Pass, Gold Card or Resort Employee ID is required for all trail use.

Please Note: Due to hunting season, the Kaylor's Knob, Ridge, and other Western Slope trails are closed from one hour before sunrise to one hour after sunset Monday - Saturday from November 1 – January 8 except on Sundays.

Best Dining Places

Base Camp

Base Camp welcomes guests under the signature umbrella or outdoors on the ski lodge deck. This indoor-outdoor bar and grill is the perfect location to enjoy a great beer on tap. Experience a living room outdoors - complete with couches, chairs, end tables, torches and fire pits. Eat. Drink. Relax.

View the menus below:
Food & Bar Menu - PDF | TXT
Wine Menu - PDF | TXT

 
Campfire Grill

We will meet you at the CampFire. Wear your best outdoor attire. With great food and friends, you'll wish this campout never ends. This casual dining venue pays homage to the outdoors and the spirit of adventure, making it a must-visit destination for hungry campers of all ages. Hand-crafted pizza, camp stove chili, chicken dumplings, steakhouse burgers, and skillets are just a few favorites served at our scenic mountain setting. Just make sure to save room for the s'mores!

View the menus below:
Breakfast & Lunch - PDF | TXT
Dinner - PDF | TXT
Drinks, Wine & Beer - PDF | TXT
Early Bird Specials - PDF | TXT

 

Splash's Bar & Grill

NEW! Come visit us and make a splash at Massanutten’s new seafood restaurant! Enjoy an experience featuring food from the East Coast to the Shenandoah Valley on a culinary adventure your taste buds will never forget. Dine on our selection of oysters and other fresh victuals provided by the sea. From raw bar to fresh fish, come join us for a unique experience at this restaurant located at the Massanutten WaterPark. Dine in & take out available! Located on the third floor of the Massanutten Indoor WaterPark.

View the menus below:
Food Menu - PDF | TXT
Wine & Cocktail Menu - PDF | TXT

 

Virginia BBQ & Pizza Co.

If you are craving a taste of down-home southern barbecue, visit us at Virginia Barbeque & Pizza Co.! From our very own custom-built smoker, we offer mouthwatering wood-smoked chicken, pork, and ribs accompanied by delicious, traditional southern sides.

View the menu below:
Food Menu - PDF | TXT

Beginner's Snow Sports Guide

Why should you try skiing or snowboarding?

Because it’s a fun and exciting sport that can be enjoyed with friends and family, young and old! If you have a need for speed, skiing and snowboarding can be an adrenaline rush. But, if you like to stop and smell the roses, no worries! Skiing and snowboarding can also be enjoyed at a slower pace. What’s even better? Skiing and snowboarding are both great ways to get in some physical exercise without even noticing it. Learn more at Discover Snow.

“Snowboarding is a sport my husband and I learned together, through the Pathway Program at Massanutten. It’s given us yet another activity that we can do together during the winter season, and we’ve made tons of friends along the way!”
- Marissa A. (snowboarder since 2011)

“As a child, I looked forward to Christmas every year because I knew my Ski pass was going to be in my stocking! My parents would load me, my brother, my sister, and at least 2-3 of our friends in their van every Friday after school to take us to Massanutten for Ski lessons. Massanutten gave us an opportunity to learn a sport that we’ve all enjoyed through adulthood. Now my nieces and nephews have learned to ski through the Mountain Cruisers program so there’s a new generation making the same great memories at Massanutten!”- Kameron T. (skier since 1990)

Beginner's Snow Sports Guide

NOW is a great time to learn a lifelong sport to enjoy with friends and family! Everyone remembers who took them skiing/riding the first time. Be forever remembered and introduce your friends to the sport.

Learn the basics of how to turn, stop, and use the lifts safely with our beginner group lessons. Or if individual attention is what you crave, take to the slopes with your own personal coach in a private lesson. Learn more and book a lesson online here.

It is important to wear the right gear while skiing or snowboarding so that you are comfortable on the slopes. We always recommend checking the weather forecast before heading out on the slopes. Make sure to pay special attention to the high and low temperatures for the day, since they will dictate how many layers to wear on the slopes. That way, you’ll be able to add or remove layers throughout the day when you start to get too hot or too cold.

Below is a list of gear we recommend for skiing and snowboarding:

  • A pair of warm socks (only one pair! – multiple pairs of socks will affect your boot’s fit)
  • Water repellent ski pants (it is important to stay dry while skiing or snowboarding)
  • Water repellent winter jacket
  • Thermal underwear or warm layers to be wore under your ski pants & winter jacket
    (These layers should be made up of wool, fleece, down, or synthetic down. Cotton is not recommended. When cotton gets wet, whether from the elements or perspiration, it will make you cold. It has zero insulating properties when wet. It is also best to have a wicking layer next to the skin to move perspiration away.)
  • Water repellent gloves
  • Winter hat
  • Goggles (these are especially important if there is snow blowing on the slopes)
  • Helmet (you only get one head – protect it!)
  • Sunscreen (SPF 15 or greater) and lip balm

Did you forget to pack something? Don’t sweat it! Stop by the General Store to pick up the gear you forgot. The General Store has all the winter gear you need, from all the brands you trust. Brands include Columbia, Roxy, Quiksilver, Spyder, Obermeyer, Billabong and more!

Before you hit the slopes, you will need to purchase your slope-use ticket and equipment rentals. Click here to view hours & rates and purchase your snow sports tickets online.

We also recommend that all first skiers and snowboarders purchase a lesson. Our instructors will help you enjoy your time on skis or a snowboard quicker than teaching yourself or learning from a friend. For the 2022-23 winter season, all lessons must be booked in advance. Please visit our lessons page here for more info. If you have a scheduled lesson, please arrive one hour in advance of your lesson. To prepare for your lesson, view our Ski Lesson Checklist here.

Our rental shop will help fit you with boots, ski poles, and skis or a snowboard. If you have any questions about your equipment, please don’t hesitate to ask our knowledgeable rental shop staff. Our staff is here to help you receive the best fitting equipment.

Save time & pick up your rental equipment for the next day 6:30 - 8:00 pm on Friday - Monday and holidays or 2:30 - 4:00 pm on Tuesday - Thursday.

Yes, if you booked an adult or children group lesson package which included slope-use tickets & equipment rentals.

Slope-use and equipment rentals are not included with private lessons. It is important that you purchase your lift tickets and rental equipment in advance of confirming your lesson.

Please note: Slope-use and lift tickets are one in the same.

Yes, if you have never skied or snowboarded before we highly recommend a lesson. Beginners who take a lesson are less likely to get frustrated and have more fun while learning to ski or snowboard.

Our world-class instructors will get you on the mountain faster and with more confidence - no matter if you’re a first-timer, second timer, or all-timer for that matter! Learn the basics of how to turn, stop, and use the lifts safely with our beginner group lessons. Or if individual attention is what you crave, take to the slopes with your own personal coach in a private lesson. Learn more and book a lesson online here!

Riding a ski lift for the first time can be a little intimidating, but with a little bit of practice, you will be a pro in no time! All of Massanutten’s chairlifts that service our easiest terrain are designed with beginners in mind.

Loading into the chairlift

  • While in the lift line, skiers should remove pole straps and use poles to move forward in lift line while keeping skis straight. Snowboarders should remove rear foot from snowboard binding and use rear foot to move the snowboard.
  • Once you get to entrance gate, skiers should put poles in one hand, holding poles approximately half way down shaft.
  • When it is your turn to load, put gentle pressure on the gate using legs, hips, or whatever part of the body contacts the gate first. (try not to use your hands)
  • As gate opens, let your skis or snowboard slide down to moving carpet. You do not need to pole or shuffle; gravity takes care of getting you to the carpet.  Do not wedge, the carpet will stop your skis or snowboard.
  • Keep skis, poles, and snowboard still while on the carpet.
  • Glance over your shoulder for the chair. When the chair bumps your legs, sit down on the chair.
  • Once you are seated on the chairlift, lower the bar.

Unloading the chairlift

  • As you approach the unloading station, keep tips of skis and snowboard up. Keep your skis straight so they do not cross. Keep poles in one hand.
  • Raise bar.
  • Stand up, lean forward, and ski or snowboard off the chairlift

If the chair should stop, sit quietly and wait for restart. Never jump from a chair.

Massanutten uses a system of different color shapes to rate the difficult of trails. A green circle marks the “easiest” trails. A blue square marks the more difficult trails and a black diamond marks the most difficult trails. A green circle, blue square, or black diamond trail at Massanutten is not necessarily the same as a similarly rated trail at another ski resort. This system is a relative system and valid only at Massanutten. Begin with the easiest trail, no matter what your ability level may be and work your way up until you are familiar with the trails at Massanutten. Click here to view the Massanutten Trail Map & Snow Conditions.

Skiing can be enjoyed in many ways. At ski areas you may see people using alpine, snowboard, telemark, cross country or other specialized ski equipment, such as that used by adaptive athletes or other skiers. Regardless of how you decide to enjoy the slopes, always show courtesy to others and be aware that there are elements of risk in skiing that common sense and personal awareness can help reduce. Observe the code listed below and share with other slope users the responsibility for a great skiing experience.

  • Always stay in control. You must be able to stop or avoid other people or objects.
  • People ahead or downhill of you have the right-of-way. You must avoid them.
  • Stop only where you are visible from above and do not restrict traffic.
  • Look uphill and avoid others before starting downhill or entering a trail.
  • You are responsible to prevent runaway equipment.
  • Read and obey all signs, warnings, and hazard markings.
  • Keep off closed trails and out of closed areas.
  • You must know how and be able to load, ride, and unload lifts safely. If you need assistance, ask the lift attendant.
  • Do not use lifts or terrain when impaired by alcohol or drugs.
  • If you are involved in a collision or incident, share your contact informations with each other and a ski area employee.
  • KNOW THE CODE. IT'S YOUR RESPONSIBILITY.

Winter sports involve risk of serious injury or death. Your knowledge, decisions, and actions contribute to your safety and that of others. If you need help understanding the Code, please ask an employee. Click here for more safety info.

If the idea of skiing or snowboarding is something that has always appealed to you, but you have never quite mustered the courage to try, take the plunge! Your first time skiing or snowboarding might be a little scary, but it will be an amazing experience.

Black Owned Businesses & Experiences

While enjoying Heart & Soul Winter Fest weekend, don't hesitate to explore and visit these Black owned businesses and experiences in the area. Scan the below QR code or click here.

Heart & Soul Black owned businesses & experiences QR code

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